Case study · AI voice agents for home services

How we built Repliant.

An AI receptionist that answers calls in English and Spanish and books jobs straight onto the calendar.

Client
Repliant
Industry
AI voice agents for home services
Market
United States
Engagement
Voice AI product, from prototype to production
Platforms
Phone, with a web dashboard
2 languages English and Spanish on every call
What we delivered
Voice AI developmentIntegrationsBilingual conversation designMarketing site
The brief

The problem to solve.

HVAC, plumbing, electrical and roofing contractors, clinics and dealerships lose jobs to missed calls when they are busy, on site or closed, and bilingual staff are hard to hire.

“Every call answered. Every job booked. En inglés y en español.”The promise Repliant makes to its users
Our approach

From brief to launch.

  1. 01

    Discovery

    Listened to how contractors lose jobs: missed calls while on a roof, after hours, or in Spanish.

  2. 02

    Design

    Designed bilingual call flows with no phone menu that qualify the job and book it.

  3. 03

    Build

    Connected the agent to the business’s existing number and to ServiceTitan, Housecall Pro, Jobber and Google Calendar.

  4. 04

    Launch

    Shipped trade-specific versions for HVAC, plumbing, electrical, roofing, clinics and dealerships.

The solution

What we shipped.

AI phone answering on the business’s existing number through call forwarding

Qualifying questions and booking onto the calendar

English and Spanish on every plan, with no phone menu

Integrations with ServiceTitan, Housecall Pro, Jobber and Google Calendar

Industry versions for home services, clinics and car dealerships

Where AI does the work

  • Real-time voice conversations in two languages
  • Intake and qualification
  • Calendar booking
Under the hood

Engineering choices.

React single-page appself-hosted
  • Production voice AI
  • Bilingual conversation design
  • Integrations with field-service software
  • Vertical landing pages for each trade
Results

Where it is today.

PricingPlans from $29 a month, free trial, no contract (per the site title)

Figures as published by Repliant on repliantai.com, 22 October 2026.

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